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Refer Someone

A starting point for family members, community organizations, schools, employers and service providers.

Contact CIS About a Referral

Confirm permission before sharing the person’s preferred name and a safe contact method. Tell CIS your relationship to the person and the general type of help needed.

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Share only your preferred name, a safe way to reach you and the general reason for contacting CIS.

Do not send identification numbers, medical records, immigration histories or legal documents. Privacy & First Contact

Share Only What Is Needed

A referral can start with one practical need or several connected needs. Include your organization when relevant in a conversation with staff.

Do not include:

Government identification numbers
Immigration histories or legal notices
Medical records or sensitive documents

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CIS Follows Up

Staff review the referral, clarify needs and consent, and discuss support or other resources. Initial contact is generally within one business day.

Will I Receive Case Updates?

Do not assume that CIS can share case updates with you. Ask about the person’s permission and the appropriate communication process before requesting information back.

A referral does not guarantee eligibility, placement or program enrollment. CIS is not an emergency response service.

Request Help for Yourself Instead

Refer Someone

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Contact CIS About a Referral